This Level 3 management and leadership qualification programme is designed for team leaders and first-line managers. It offers practical ways in how to use a coaching style and approach with teams and individuals as well as learning the key components of management versus leadership styles and approaches. Learners will gain confidence and credibility as a manager, will learn person-centred communication techniques and how to use coaching in many workplace situations including:
Learners will gain a rounded and practical experience of what coaching and mentoring is and how to embed these valuable skills within the varied roles and responsibilities of a team leader.
A flexible Level 3 Certificate in management and leadership is delivered either:
A practical and flexible, level 3 qualification programme with the aim of developing communication, coaching and mentoring skills to use in the role as a manager and team leader.
Learners are fully supported in this programme with how to successfully complete the CMI externally marked assignments.