Bite Size Learning

Bite-Size Learning is aimed at busy people who are looking to refresh or learn new skills. This training is particularly useful for teams or individuals who are going through change and uncertainty and where people may be acting out of character due to challenges currently faced at work and closer to home.

Each session is:
- 90 minutes long
- Live zoom or equivalent training session using video and audio
- Maximum of 8 people per session
The aim of these modules is to:
- Raise awareness and understanding of Transactional Analysis theory and models
- Raise awareness of the subconscious thoughts and feelings which create problems at work
- Explore skills, tools and techniques to manage a range of potentially challenging situations
- Learn new, or refresh existing skills in the use of psychological tools and techniques.
Individuals can choose from one or more of the four modules they would like to attend.

Who should attend?
- Team managers, leaders and team members interested in understanding the psychology of conflict
- Anyone interested in learning more about Transactional Analysis
Each module has been explained in the following pages in terms of what you will gain and learn from each session and the course content.
Module 1: Emotional Intelligence, understanding self and others
Aim: To gain a greater understanding and importance of how Emotional Intelligence has relevance for every part of our working and personal lives.

By the end of this 90-minute module delegates will know what emotional intelligence is and strategies to improve communication, awareness and working relationships within your team.

Module 1 – Content:
- Emotional Intelligence – a brief history
- Concepts, principles and components of Emotional Intelligence
- Awareness of self and others and strategies to improve and refine
- Managing triggers and hooks which impact on self and others
- Building trusting relationships
- Tools and techniques to raise understanding
Module 2: Parent, Adult, Child dynamic and the ‘games people play’ during conflict.
Aim: To raise awareness of Transactional Analysis (TA) and in particular one of many popular and relevant TA models which has impact in our working and personal lives.

By the end of this 90 minute module delegates will have a greater understanding of how conflict and disagreement can happen through sub-conscious patterns of communication and behaviour.

Module 2 – Content:
- Transactional Analysis – a brief history
- Ego States – what they are and how they play out
- Parent – Child dynamic; communication patterns and behaviours
- Staying in Adult
- Strategies, tools and techniques to take back to the workplace
Module 3: The Drama Triangle and Empowerment Dynamic – empowering self and others to move forward with conflict.
Aim: To raise awareness of Transactional Analysis (TA) and in particular one of many popular and relevant TA models which highlights our motivations and drivers and can ultimately cause us stress.

By the end of this 90 minute module delegates will know what the TA Stress Drivers are and how to recognise the underlying behaviours of each Driver.

Module 3 – Content:
- Karpman Drama Triangle – brief history
- Toxic relationships and how the drama unfolds
- The Empowerment Dynamic – brief history
- Healthy relationships and how to move from the drama to empowerment
- Strategies, tools and techniques to take back to the workplace
Module 4: Stress Drivers and Working Styles – exploring our past scripts and internal messages.
Aim: To raise awareness of Transactional Analysis (TA) and in particular one of many popular and relevant TA models which has impact during uncertainty and change.

By the end of this 90 minute module delegates will have a greater understanding of the sub-conscious thoughts and feelings which occur during periods of uncertainty and change. These sub-conscious thoughts and feelings show up as behaviours and can result in confusion and conflict.

Module 4 – Content:
- Stress Drivers and Working Styles – a brief history
- Our 5 Stress Drivers in action – what drives you to do what you do?
- Recognising the behaviours associated with each Stress Driver
- How our Stress Drivers impact on others
- Strategies, tools and techniques to reduce stress and understand Stress Drivers in others.
- Bite Size Learning
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Module 1: Emotional Intelligence, understanding self and others

Module 2: Parent, Adult, Child dynamic and the ‘games people play’ during conflict.

Module 3: The Drama Triangle and Empowerment Dynamic – empowering self and others to move forward with conflict.

Module 4: Stress Drivers and Working Styles – exploring our past scripts and internal messages.

Bite Size Learning