This two day course offers practical and meaningful techniques in how to use a coaching and mentoring style and approach with teams and individuals as part of a spectrum of management techniques. Learners will gain confidence and credibility as a manager, will learn person-centred communication techniques and can learn how to use coaching in many workplace situations including:
Regular catch-ups and one to one conversations
Giving judgment-free feedback
Learners will gain a rounded and practical experience of what coaching and mentoring is and how to embed these valuable skills within the varied roles and responsibilities of a team leader.
On completion of this course learners will:
Know what coaching and mentoring is and is not
Know where coaching and mentoring applies within the wider spectrum of management and leadership
How to use the skills of coaching and mentoring seamlessly
Learn and practice using the 70 / 30 rule of coaching and mentoring
Know how to use a coaching and mentoring style in a number of workplace challenging situations and conversations
Learn how to structure and ‘contract’ a coaching conversation.